Freight & Transportation

DATAMARK|FBS (Freight Billing Services)

By partnering with DATAMARK, Freight & Transportation companies can improve their freight billing operations by implementing Lean Sigma processing techniques and leveraging our global delivery centers to:

 

Reduce Turnaround Time + Improve Billing Efficiencies

Turnaround times are critical in the freight industy because the faster freight bills are processed; the faster collectibles can be billed and received. DATAMARK's best practice processing capabilities enable rapid creation of load manifests, improving turnaround time at the terminal and maximizing:

• Driver hours of service
• Trailer densities
• Shipping lane utilization
• Forecasting of pickup & delivery windows
• Cross-dock load planning

Reduce Costs

With processing locations onshore, near-shore and offshore, DATAMARK combines its 20 years of freight industry expertise with low cost labor rates to:

• Provide process improvements that reduce costs
• Improve efficiencies that reduce overtime for operations and billing personnel

Reduce Employee Turnover

Enhanced employee training programs and activity-based compensation help create and retain subject matter expertise and reduce employee churn. Additionally, DATAMARK employees are bonused on a combination of quality first and speed second, resulting in one of the highest accuracy rates in the industry.

Improve Quality

DATAMARK’s Transition Management Methodology (TMM) applies Lean Sigma Principles that improve quality levels by:

• Reducing critical billing errors
• Automating freight bill auditing
• Implementing corrective action programs focused on continual process improvement

Provide Process Insight

DATAMARK's secured customer web portal provides a live overview of FBS processing using:

• Key Performance Indicators (KPI) that enable carriers to quickly assess and adapt their business to meet ever-changing
  customer demands
• Real-time prioritization of high impact functions to improve results

Services for Freight & Transporation Companies

Today, DATAMARK performs a variety of freight bill processing services, including the scanning and data entry of transportation documents for air, land, and sea freight & transportation companies. We process a variety of transportation forms that include, but are not limited to:

• Freight Bills
• Manifests
• Bills of Lading
• Courier Reports
• Way Bills
• Delivery Receipts
  
• Air Waybills
• CODs

Integration with Existing Systems

We seamlessly integrate with transportation clients by working with their existing billing systems. This is critical because it minimizes IT related expenditures that can delay implementation and potentially sky rocket costs.  If a system is not already in place, DATAMARK can set one up and make the data easily and securely available online.