Freight & Transportation

DATAMARK|FBS (Freight Billing Services)

At DATAMARK, we partner with Freight & Transportation companies to improve their freight billing operations.  By implementing Lean Sigma processing techniques and leveraging our global delivery centers, we help clients:

 

Reduce Turnaround + Improve Billing Efficiencies

We understand how critical turnaround times can be in the Freight industy. Typically, the sooner Freight bills are processed the sooner collectibles can be billed and received. Best practice processing capabilities enable rapid creation of load manifests which improves turnaround time at the terminal and maximizes:

•Driver hours of service
•Trailer densities
•Shipping lane utilization
•Forecasting of pickup & delivery windows
•Cross-dock load planning

 

Improve Quality

DATAMARK’s Transition Management Methodology (TMM) applies Lean Sigma Principles that improve quality levels by:

• Reducing critical billing errors
• Automating freight bill auditing
• Implementing corrective action programs focused on continual process improvement

 

Reduce Employee Turnover

Enhanced employee training programs and activity based compensation help create and retain subject matter expertise and reduce employee churn. Additionally, DATAMARK employees are bonused on a combination of quality first and then speed second, resulting in one of the highest accuracy rates in the industry.

 

Reduce Costs

With Processing locations Onshore, Near-shore and Offshore, DATAMARK combines its 20 years of Freight industry expertise with low cost labor rates to:

•Provide process improvements that reduce costs
•Improve efficiencies that reduce overtime for operations and billing personnel

 

Provide Process Insight

Our online Web Portal provides an enterprise view of FBS processing, cutting across all aspects of the freight billing business, resulting in:

•Key Performance Indicators (KPI) that enable carriers to quickly assess and adapt their business to meet ever-changing
customer demands
•Real-time prioritization of high impact functions to improve results

 

Services for Freight & Transporation Companies

Today, DATAMARK billers perform a variety of freight bill processing services, including the scanning and data entry of transportation documents for air, land, and sea freight & transportation companies. Transportation forms processed include, but are not limited to:

• Freight Bills
• Manifests
• Bills of Lading
• Courier Reports
• Way Bills
• Delivery Receipts
  
• Air Waybills
• CODs

Integration with Existing Systems

We integrate seamlessly with transportation and other clients by leverageing their existing billing systems to conduct all of our work. This is critical, because it minimizes IT related expenditures that can delay implementation and potentially sky rocket costs.  If there is not an existing system in place, DATAMARK can securely make the data available online.