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Top 25 Nationwide Transportation Company Eliminates Waste and Reduces Costs in Order-to-Bill Cycle
Sep. 10, 2011
The economic downturn forced this carrier to reduce operational expenses associated with lower tonnage per shipping lane, volatile fuel costs and increased competition due to excess capacity. The carrier turned to DATAMARK and its proven Process Migration Methodology to streamline workflow, create efficiencies through standardizations and leverage global delivery centers taking advantage of "Follow the Sun" principles to reduce billing errors and decrease the resulting revenue adjustments.
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Barcode Technology Cuts Correspondence Backlog for Healthcare Insurer
Apr. 03, 2011
A leading healthcare insurer was overwhelmed with member correspondence after the roll-out of a new FSA credit card program. DATAMARK eliminated the backlog, reduced the labor needed to process the correspondence, and stopped the costs from soaring out of control.
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National Healthcare Insurer Consolidates Several Hundred Fax Machines
Apr. 03, 2011
A leading healthcare insurer needed to consolidate several hundred fax machines while integrating faxes into the system more quickly. DATAMARK's automated fax routing system improved quality and cut processing labor by 50 percent.
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Outsourcing Rebate Processing and the Benefits of Processing from Image
Sep. 14, 2010
Rebate offers vary greatly among manufacturers and distributors. The processing of rebates must be customized for each client/offer combination to yield the high standards of quality today's customers demand. Underestimating this critical aspect and attempting to transition processing operations without adequate planning can result in poor quality and damage to long-standing customer relationships.
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Fax Identification Solution for Insurance Client
Mar. 02, 2010
This case study provides an overview of a paperless fax solution DATAMARK developed for a Fortune 500 insurance client to manage submission of various types of member insurance claims through fax servers.
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Consolidating Mailroom Centers
Feb. 02, 2010
This case study provides an overview of a mailroom solution in which multiple disjointed mailroom service centers were consolidated into one centralized processing center in a manner that did not adversely affect the client's customers.
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Remittance Processing Solution
Jan. 02, 2010
This case study provides an overview of a remittance processing solution DATAMARK developed for a financial client.
