Datamark Incorporated

Business Process Outsourcing Solutions

Case Studies

  • Top 25 Nationwide Transportation Company Eliminates Waste and Reduces Costs in Order-to-Bill Cycle

    Aug. 27, 2010

    This U.S.-based freight carrier has been in business for several years with a large fleet servicing the continental U.S. as well as the adjoining countries of Mexico and Canada. The economic downturn forced this carrier to reduce operational expenses associated with lower tonnage per shipping lane, volatile fuel costs, and increased competition due to excess capacity, all while maintaining its ability to deliver best-in-class service to its clients. The carrier turned to DATAMARK and its proven Transition Management Methodology™ to streamline workflow, create efficiencies through standardization, and leverage global delivery centers taking advantage of “Follow the Sun” principles to reduce billing errors and decrease the resulting revenue adjustments...


  • Formulating a Mailroom of the Future

    Aug. 27, 2010

    There is a recognized need in most business circles of the 21st century to focus on the core competencies of an organization in order to excel at and expand the foundation of their business offerings. With this in mind, USAA engaged DATAMARK, Inc. to fully assess the functions of the EDS team operating the inbound mailroom...


  • Fax Identification Solution for Insurance Client

    Mar. 02, 2010

    This case study provides an overview of a paperless fax solution DATAMARK developed for a Fortune 500 Insurance client in order to manage submission of various types of member insurance claims through fax servers.


  • Consolidating Mailroom Centers

    Feb. 02, 2010

    This case study provides an overview of a mailroom solution in which multiple disjointed mailroom service centers were consolidated into one centralized processing center in a manner that did not adversely affect the client's customers.


  • Remittance Processing Solution

    Jan. 02, 2010

    This case study provides an overview of a remittance processing solution DATAMARK developed for a Financial client.


  • OCR Solution

    Dec. 02, 2009

    This case study provides an overview of how DATAMARK found and implemented new OCR methods for improving the accuracy of data captured off of claim forms for a prominent Healthcare provider.


  • Card Swipe/Flexible Spending Account Solution

    Oct. 02, 2009

    This case study provides an overview of a FSA/card swipe solution DATAMARK developed for an Insurance client.