We have found that our clients have different reasons for their choice of location, and many use a blend. Factors to be considered include your own clients' preferences, accessibility, skills required, cost management, mail dependence, etc.
Outsourcing to DATAMARK allows organizations to choose from a variety of locations to best meet their needs:
Onshore: The business process remains within the company’s country. Also known as domestic outsourcing, the location can be on-site at the company’s facilities or off-site in any community within the country.
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Pluses
- No concerns with language or cultural barriers
- Better oversight and control of business process
- Availability of high-skill workers
- Close proximity makes communication, travel and shipping convenient and economical
- Low risk of country’s political or financial instability
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Minuses
- Higher labor costs
- Higher facility costs
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Ruralshore: Ruralshoring is used to describe an onshore outsourcing arrangement that places the work in a rural or semi-urban community.
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Pluses
- Lower labor costs
- No concerns with language or cultural barriers
- Close proximity makes communication, travel and shipping convenient and economical
- Low risk of country’s political or financial instability
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Minuses
- More training time may be required for lower-skill workers
- Lower availability of facilities and infrastructure
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Nearshore: The business process is located in a nearby country—Canada, Mexico or Brazil. Labor costs are often lower than onshore.
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Pluses
- Lower labor costs
- Availability of bilingual, high-skill workforce
- Close proximity makes communication, travel and shipping convenient and economical
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Minuses
- More training time may be required for lower-skill workers
- More language or cultural barriers
- Higher risk of country’s political risk or financial instability
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Farshore: Also known as offshore outsourcing, the business process is located outside of the company’s country.
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Pluses
- Significantly lower labor costs
- Availability of bilingual and high-skill workforce
- Allows for first-shift processing 24/7
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Minuses
- More training time may be required for lower-skill workers
- More language or cultural barriers
- Higher risk of country’s political risk or financial instability
- Communication, travel and shipping is less convenient and economical
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