Overview - Call Center Services

Today, providing customer service means much more than just operating a “call” center. Businesses use “contact centers” to provide product support and technical help by voice, email, online chat and social media channels such as Facebook and Twitter.

If this is the kind of customer connection you want to make, DATAMARK can implement a customized multi-channel call and contact center solution for your business that takes advantage of DATAMARK’s multi-lingual, worldwide staff for support 24 hours a day, every day.

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Brochures  related to Call Center Services

  • Contact Center Services

    DATAMARK can create a customized contact center solution for your business that takes advantage of our multilingual, worldwide staff for customer support 24 hours a day, every day.

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  • DATAMARK Overview

    For more than 20 years, Fortune 500 companies and large enterprises have chosen DATAMARK as their trusted partner for business process solutions.

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The Multichannel Experience

What channels do customers prefer when reaching out to a company? It depends on the complexity of the customer-service issue. Speaking to a real person on the phone is preferred by many, but more and more, customers are using alternative channels, including social media.

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Outsourcing Relationship Checkup

Do you have great relationships with your outsourcing vendors? This quick checklist will help you gauge the health of your partnerships.

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Contact Us

Fill out the form below or contact us via email at info@datamark.net to learn more about how DATAMARK can assist your organization.