Datamark Incorporated

Business Process Outsourcing Solutions

Disaster Recovery

Procedures are dictated by our customer requirements, however, most require next day system recovery.  The testing is performed annually to verify the continuity of the telecom lines, software versions and training at alternative sites.

 

Frequentyly Asked QUESTIONS ABOUT DBAR

Question: Uninterruptable Power Supply?                 

Answer: YES – On Routers, Switches and Servers

 

Question: Back-Up Generators?

Answer: YES – At all of our facilities

 

Question: Average time to fix a problem?                 

Answer: Less than one hour

 

Question: Longest Delay due to technical difficulties?          

Answer: Six hours was our longest delay, and it was caused by the under ocean severing of a high speed telecom line.  We re-routed our redundant telecom lines through a different European entry point to prevent a reoccurrence.