Quality

Quality Assurance

DATAMARK utilizes Quality Assurance techniques to monitor and make internal process adjustments in order to ensure compliance with client Service Level Agreements. Our excellence in quality is a direct result of proper planning, flexibility, responsiveness, and constant client interaction.

 

 

Verification

DATAMARK also uses verification techniques, such as data double-checks and validations, to ensure the accuracy of data throughout the process.

 

 

Training

Employee training and certification is crucial for achieving high quality. DATAMARK employees individually undergo several levels of training to ensure that they develop the skills necessary to successfully complete the task at hand. Read more about our employee training.

 

 

Web Audit

DATAMARK now makes it easy to audit the quality of individual document processing through the use of our Web Audit system. This system provides for an interactive forum that allows DATAMARK to work hand-in-hand with clients to identify errors, assess them, and use the results to improve the overall process.