The energy and utilities is under constant pressure to deliver cost-effective public services while maximizing value for shareholders and taxpayers. Document-centric business processes can be difficult to manage and a distraction from the truly critical functions of securing energy sources and delivering them efficiently to customers.
DATAMARK's enterprise content management (ECM) solution can assist utilities with streamlining document processes, capturing data and making it quickly retrievable through a search engine. An outsourced content management solution can help utilities avoid costly outlays for hardware, software or IT staff. An overall ECM solution can improve record retention and search services to maintain compliance requirements.
Types of energy and utility documents processed by DATAMARK include, but are not limited to:
Merging people, processes and technology to improve back-office performance.Download PDF
Overview and strategies for leading backfile conversion projects to a successful outcome.Download PDF
DATAMARK has released a new video offering a quick overview and explanation of the company’s Business Process Analysis (BPA), which is the first step in a complete portfolio of consulting services.
In five minutes, learn about DATAMARK’s outsourced contact center solutions. Our bilingual (English/Spanish) agents will help your organization connect with the $1.2 trillion U.S. Hispanic market.
What channels do customers prefer when reaching out to a company? It depends on the complexity of the customer-service issue. Speaking to a real person on the phone is preferred by many, but more and more, customers are using alternative channels, including social media.
Fill out the form below or contact us via email at firstname.lastname@example.org to learn more about how DATAMARK can assist your organization.