Healthcare Business Process Outsourcing

DATAMARK’s digital mailroom, document processing services, and other elements of enterprise content management (ECM) form an ideal outsourcing solution for healthcare payers and providers looking to lower administrative costs while improving turnaround time and other aspects of customer service.

Healthcare reform under the Patient Protection and Affordable Care Act (PPACA) is expected to significantly increase the number of insured individuals in the U.S. and, in turn, increase the paperwork and administrative burden on payers and providers. Outsourcing these healthcare business processes offers your company the benefits of efficiency, flexibility, and scalability—you can take on more and more customers quickly without the need for major investments in facilities, equipment, and personnel.

DATAMARK is HIPAA compliant and understands the importance of securing confidential information. For 10 years, DATAMARK has been working with Fortune 500 healthcare and insurance companies to process all types of structured, unstructured and semi-structured healthcare documents, alleviate claim backlogs, and speed up exception handling.

Our global business process team is available around the world and around the clock to make sure the information you need is there when you need it. Join the growing list of clients that have found in DATAMARK the answer to their document processing needs.

Documents of Healthcare

Types of healthcare documents handled by DATAMARK include, but are not limited to:

  • Correspondence
  • Dental claims
  • Enrollments
  • Explanation of Benefits (EOB)
  • Hospital claims (UB92/UB04)
  • Hospital / clinic entrance forms
  • Medical claims (HCFA1500)
  • Non-standard claims
  • Patient medical history questionnaires
  • Patient satisfaction forms
  • Pharmacy
  • Purchase orders
  • Superbills
  • X-Rays

Brochures   related to Healthcare

  • Contact Center Services

    DATAMARK can create a customized contact center solution for your business that takes advantage of our multilingual, worldwide staff for customer support 24 hours a day, every day.

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  • Scanning & Imaging Services

    Our global delivery centers are equipped with high-volume platform scanners, OCR technologies, and have the necessary production and storage space to quickly ramp up large-scale scanning projects.

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  • Healthcare Document Processing

    DATAMARK's digital mailroom and automated document processing services are an ideal solution for companies looking to lower administrative costs while improving the healthcare experience for customers

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White Papers   related to Healthcare

Case Studies   related to Healthcare

Videos   related to Healthcare

Business Process Analysis (BPA)

DATAMARK has released a new video offering a quick overview and explanation of the company’s Business Process Analysis (BPA), which is the first step in a complete portfolio of consulting services.

Outsourced Mailroom and Document Processing Overview

See how DATAMARK handles back-office processes for large enterprises, allowing these companies to focus on core business.

Articles   related to Healthcare

Our Partners

DATAMARK® develops strategic alliances with some of the world’s leading software providers, technology distributors, system integrators and value-added resellers to deliver comprehensive business process solutions to our clients.


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