Insurance Business Process Outsourcing Services

Forms-intensive processes in the insurance industry can quickly grow into expansive, difficulty-to-manage headaches. By outsourcing these processes to DATAMARK, you can streamline these workflows and reduce operating costs while returning focus to your core business.

DATAMARK's digital mailroom solution can be the first step in an overall Enterprise Content Management (ECM) strategy for your organization. Insurance documents, received as hard copy, by e-mail or through web interfaces, are funneled at the front end and immediately imaged for data capture. Forms are automatically processed with specialized classification and data capture software or processed manually at DATAMARK’s onshore, nearshore or offshore facilities.

DATAMARK's insurance industry solutions help companies standardize and streamline processes, while improving cash management and compliance.

Documents of Insurance

Insurance forms processed by DATAMARK include, but are not limited to:

  • Auto, home and life applications
  • Auto, home and life claims
  • Dental, health, medical expenses claims

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DATAMARK Outsourced Bilingual (English/Spanish) Contact Center Services

In five minutes, learn about DATAMARK’s outsourced contact center solutions. Our bilingual (English/Spanish) agents will help your organization connect with the $1.2 trillion U.S. Hispanic market.

Outsourced Mailroom and Document Processing Overview

See how DATAMARK handles back-office processes for large enterprises, allowing these companies to focus on core business.

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The Multichannel Experience

What channels do customers prefer when reaching out to a company? It depends on the complexity of the customer-service issue. Speaking to a real person on the phone is preferred by many, but more and more, customers are using alternative channels, including social media.

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Our Partners

DATAMARK® develops strategic alliances with some of the world’s leading software providers, technology distributors, system integrators and value-added resellers to deliver comprehensive business process solutions to our clients.


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