"Do what you do best and outsource the rest." This quote attributed to famed management experts Tom Peters and Peter Drucker is the starting point for a business process outsourcing strategy.
However, it's a mistake to hand off a business process to a BPO provider to simply reap an immediate benefit of lower labor costs. That kind of short-sighted strategy is described in the industry as "your mess for less."
DATAMARK takes a different approach to BPO relationships with our clients. We see our role as a long-term strategic partner, here to provide expert analysis and re-engineering capabilities to improve your business processes.
As your BPO provider, we will conduct a thorough business process analysis to identify pain points, wasteful steps and bottlenecks in the workflow. We will look for areas to apply industry-proven automation technologies and labor-saving enterprise content management platforms to transform inefficient paperwork processes to digital workflows that improve process accuracy, quality and security.
Follow the links below to learn more about DATAMARK's services and solutions.
Merging people, processes and technology to improve back-office performance.Download PDF
DATAMARK's business process analysis helps a mortgage bank streamline its workflow through process mapping.Download PDF
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