Thought Leadership

eBook Video Preview: “Outsourced Contact Center Services: An Executive Toolkit”

Check out our four-minute video preview of the new DATAMARK eBook targeted at executives who oversee the call center or contact center function.

“Outsourced Contact Centers: An Executive Toolkit” offers a wealth of information to develop the best multichannel contact center strategy for outstanding customer service. It presents introductory information and links to in-depth resources on the following topics

Celebrating 30 Years of Exceptional Service