Thought Leadership

Parcel Carriers Plan for Record Holiday Deliveries

Parcel carriers are gearing up for a very busy November and December, driven by a record number of Americans who say they will shop online this holiday season.

A survey conducted by, the National Retail Federation’s (NRF) digital retail division, found that 56 percent of Americans will shop online this season, up from 51.5 percent last year and the most in the history of the 13-year-old survey. Online retailers will get a nice share of all holiday shopping dollars: according to the NRF, the average person will do 44 percent of their shopping online.

The U.S. Postal Service, FedEx, and United Parcel Service say they are ready for the year-end rush, according to a recent USA Today article.

U.S. Postmaster General Patrick Donahoe said holiday package deliveries for the post office could reach 475 million, up 12 percent to 14 percent from last year. For all of 2014, USPS expects to deliver 4 billion packages, up 8 percent over 2013.

FedEx predicts a record shipping volume of 290 million packages between Black Friday and Christmas Eve, the traditional holiday shopping window. That’s almost a 9 percent increase in year-over-year peak seasonal volume. FedEx projects Dec. 15 will be the busiest day in the company’s history, with 22.6 million shipments forecast to be moved around the globe.

“Our more than 300,000 dedicated team members around the world, combined with our continued investment in our powerful and flexible global networks, position FedEx to once again deliver outstanding customer service this holiday season,” said FedEx Corp. CEO Frederick W. Smith.

At UPS, managers are expecting to deliver a record 585 million packages in December, an 11 percent increase from the year before. Its peak day is expected to come on Dec. 22, with a projected 34 million packages delivered around the world. On an average day, UPS delivers 17 million packages.

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