DATAMARK, Inc., a provider of multilingual, omnichannel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,000 at our facilities in the United States, Mexico, India, as well as working from home (WFH).
Our Fortune 500 and large enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between, according to what your customers expect the world’s leading brands to offer. Our portfolio of services enable our long-term client partnerships to create a frictionless customer experience at every touchpoint for leading international companies across a wide array of industries, including banking and financial services, insurance, interpretation and translation services, transportation, and healthcare.
Employees at DATAMARK enjoy competitive benefits, career advancement opportunities, and a friendly corporate culture. Our employees are supported every step of their professional careers as they are led down their career path through our core values of teamwork, integrity, respect for others, and teachability.
The Business Process Outsourcing industry is built on trust, quality, and efficiency, combined to create an optimal customer experience. These key features are what our clients count on when they entrust us with their contact center and business processes. Without these characteristics, business process servicing would not be as successful.
For DATAMARK to remain a leader in the industry, we count on the character of everyone — from our customer service agents to our President. We create an open, caring community for our employees and operate daily by living our 4 Core Values: Teamwork, Integrity, Respect, and Teachability. Our size never gets in the way of fostering these qualities with our employees at every level and helping them grow with the company and as individuals.
DATAMARK offers a variety of career areas to choose from, including:
Employment opportunities are available worldwide at sites located in United States, Mexico and India.
DATAMARK believes in a strong corporate community where each of our members feels like they are contributing to a greater cause. We strongly value teamwork, emphasizing helping each other grow within the global contact center and business process services community.
The leadership, discipline, and experiences you bring to the table and to any team are strongly valued here. Therefore, we constantly partner with our military and veteran community through every step of our hiring process to ensure success and satisfaction in their careers.
The invaluable skills, experience, values, and work ethic built through service to our country are essential to DATAMARK’s future success as a preferred Contact Center and BPO provider.
Great companies are built upon great company culture. Great companies value the contributions of all people in the company, regardless of background. At DATAMARK, we strive every day to improve as a business community by fostering a company culture that is fair, inclusive, and diverse.Learn More
See all the additional perks of being a part of our team.
From its inception, DATAMARK was founded to provide jobs to El Paso residents. As we grew, it also provided us the opportunity to help many more communities around the world. DATAMARK believes in providing for our employees. Benefits at our sites range from medical support, paid time off, and paid community service time — all intended to serve the corporate community and the people who help run our company.
With a range of medical plans available, DATAMARK ensures that employee health is our priority. Plans include different deductible and coinsurance rates and the option of a Health Savings Account.
In addition to our main medical plans, DATAMARK offers dental plans, as well as vision discounts.
DATAMARK makes sure that our insurance plans benefit the families of our staff. Our life insurance plans provide financial security for employee families in times of need, and extensive options are available.
DATAMARK is driven to help employees balance their home and work lives. Our paid time off policy is flexible to meet with the diversity of our staff and their families. All employees receive time off based on their tenure with the company. DATAMARK observes most major holidays to address our diverse workforce and their religious and personal needs.
Giving back to the community is an important part of DATAMARK’s values. We allow up to five paid days of annual volunteer work with any qualifying 501(c)(3) institution to spread corporate social responsibility.
We treat all DATAMARK employees as lifelong employees, allowing them to plan for advancement in their career and after they retire.
For the long term, our 401(k) plans with savings options help our employees stay on track to meet their retirement goals. From the time an employee enters our workforce to the time they leave, they have the resources and tools to advance their career as well as their lives.
For those employees who foresee a long-term career with DATAMARK, one of the biggest incentives that we offer is the opportunity for advancement within our corporate structure. For our employees, this means that you can showcase your natural skills within a competitive job setting. Whenever possible, we proudly promote from within, providing loyal employees with the option to advance their career within the company. This has provided the company with an extensive workforce of deeply experienced, highly tenured employees that have been with the company for decades!