IMAGING AND DOCUMENT SCANNING

DATAMARK offers high-volume imaging and document scanning outsourcing services for Fortune 500 companies and other large enterprises at its U.S., nearshore, and offshore locations.

DIGITIZE DOCUMENTS, SIMPLIFY BUSINESS

SCANNING SERVICES FOR FORTUNE 500 AND LARGE ENTERPRISES

Quick access to digital information is crucial for businesses today. Outdated paper-based systems waste time, result in lost information, and lack security. Our imaging and document scanning outsourcing services digitize your documents quickly, efficiently, and cost-effectively. Our global delivery centers are equipped with high-speed, high-volume platform scanners and state-of-the-art scanning technology to convert your paper files into accurate, secure, and accessible digital images.

Outsourcing your document scanning needs to us will free up valuable time and resources to focus on core business activities.

We offer imaging and document scanning solutions for special projects, including microfilm, books, rare or fragile documents, and large-format documents. Other benefits of outsourcing include:

  • Minimize paper storage and reallocate office space
  • Improve document security and quality control
  • Respond to audits more efficiently
  • Share and track records more easily
  • Protect original documents
  • Improve productivity
  • Reduce costs
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BENEFITS OF DIGITAL DOCUMENT OUTSOURCING

TRANSFORM YOUR DOCUMENT PROCESSES, STREAMLINE YOUR BUSINESS

Digital document outsourcing offers several benefits to organizations, including improved efficiency, reduced costs, and enhanced security. By outsourcing their document operations, businesses can reduce the time and resources required to handle physical documents, allowing their employees to focus on more strategic tasks. In addition, digital document outsourcing provides enhanced security features such as data encryption, access control, and audit trails to ensure the confidentiality and integrity of sensitive information. This helps to reduce the risk of data breaches, which can be costly and damaging to an organization’s reputation.

REMAIN COMPETITIVE

40%

of companies plan to invest in digital document solutions within the next two years.

AIIM

IMPROVE EFFICIENCY

73%

of businesses believe digitizing document processes would greatly impact their operational efficiency.

Pitney Bowes

REDUCE COSTS

70%

reduction in processing costs can be achieved by businesses that apply digital document solutions.

Infosys

SAVE TIME

51%

of organizations implementing digital document solutions see a reduction in processing time.

AIIM

WHY CHOOSE DATAMARK?

AN INDUSTRY LEADER SINCE 1989

At DATAMARK, we are not just another business process outsourcing company; we are a virtual extension of your team, providing best-in-class service to clients worldwide. We value our client relationships and are still engaged with our very first client, with whom we began working more than 30 years ago. With a diverse workforce spanning the globe, our teams possess extensive domain expertise, offering a quick and seamless ramp-up.

HOW WE HELP OUR CLIENTS

DIGITAL DOCUMENT OUTSOURCING CASE STUDIES

We help Fortune 500 companies, large enterprises, and government agencies address the greatest challenges to their businesses to increase their profitability as they grow. Explore the Digital Document Outsourcing case studies below to learn how we’ve helped our customers and how we can help your business, as well.

Document Process Outsourcing Case Study - shown by person sorting through papers

CASE STUDY

Document Process Outsourcing Saves Major U.S. Company

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Bank Reconciliation Case Study

CASE STUDY

Digital Mailroom Eases Growth for Major U.S. Insurance Firm

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Bank Reconciliation Case Study

CASE STUDY

Commercial Invoice Processing Expedites Customs Clearance

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INDUSTRIES WE SERVE

We pride ourselves on delivering exceptional Contact Center and Business Process Outsourcing services to a wide range of industries. Our expert team of professionals works tirelessly to ensure that the unique needs of each client are met, regardless of their sector. From healthcare and finance to telecommunications and retail, we have the expertise and experience needed to provide customized solutions that drive success. Whether it’s inbound or outbound customer service, back-office support or document management, our teams deliver world-class service to all industries.

Customer Service Outsourcing for Global Contact Centers

HEALTHCARE

Customer Service Outsourcing for Global Contact Centers

TRANSPORTATION & LOGISTICS

Customer Service Outsourcing for Global Contact Centers

BANKING & FINANCIAL

Customer Service Outsourcing for Global Contact Centers

INSURANCE

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FAQs About Imaging and Document Scanning Services

What does the document scanning and digitization process typically involve?

The document scanning process begins with document preparation, which includes sorting, removing staples, and organizing paper records for scanning. High-speed scanning equipment captures each page as a digital image, after which optical character recognition converts the content into searchable text. Quality assurance checks verify image quality and accuracy before digital files are indexed and delivered into a document management system or existing electronic document management system for retrieval.

How does outsourced document scanning integrate with an existing document management system?

Outsourced document scanning integrates with an existing document management system by delivering indexed digital files in compatible formats, such as TIFF or searchable PDF, that map directly to the organization’s content management or information management structure. Experienced project managers coordinate the conversion process to ensure file naming, metadata, and folder structures align with the existing system, minimizing disruption and allowing instant access to digitized records without re-keying or manual data entry.

What role does OCR play in document digitization services?

OCR, or optical character recognition, is the technology that converts scanned images of text into machine-readable, searchable content. In document digitization services, OCR eliminates the need for manual data entry by automatically extracting text from paper documents, allowing organizations to search, retrieve, and process information from digital records at scale. OCR accuracy is directly tied to image quality, which is why quality standards and capture software configuration are critical steps in any digitization project.

What should organizations consider when choosing a document scanning company?

When choosing a document scanning company, organizations should evaluate the provider’s quality assurance program, data security protocols, and experience managing large volumes across different document types, including paper records, microfiche, and fragile or oversized materials. Off-site scanning facilities should meet industry-relevant compliance standards. Experienced professionals, defined project timelines, and the ability to integrate output with an existing document management system are also key factors in the selection process.

How does outsourcing document scanning address records management and compliance needs?

Outsourcing document scanning supports records management and compliance needs by replacing unstructured paper-based filing systems with organized, auditable digital records. Digital files stored in a document management system provide controlled access, audit trails, and retention policies that align with compliance standards across regulated industries. Eliminating physical filing cabinets also reduces storage costs and storage space requirements, while a paperless records structure gives organizations faster response capability during audits or legal reviews.