Transportation & Logistics

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In today’s market, only the companies that can quickly adapt to change will survive. From a severe shortage of truckers and support personnel, increasing regulations, supply chain challenges, and the need to drive out obsolete practices to stay profitable, Transportation & Logistics companies face no shortage of challenges at home and abroad. To succeed, you need a partner that can help put your business into overdrive.

Transportation & Logistics Contact Center and BPO Services

At DATAMARK, we got our start more than 30 years ago, supporting a leader in the Transportation & Logistics industry by processing its freight and airway bills…and that first customer is still with us today! Today we proudly support our portfolio of Transportation & Logistics customers with rapid processing and unbeatable accuracy from our service delivery and contact center locations around the world.

At DATAMARK, we collaborate with our customers to design BPO solutions that fit their unique needs. Then we work together over time to redefine their processes.

We leverage people, process re-engineering, technology, and our extensive experience in the industry spanning over 3 decades to eliminate, update or automate processes to profitably provide an enhanced customer experience. Delivery stuck at the border? Our expert Customs Brokerage Processing agents are there to support you in more than 20 languages. They will resolve your item exception issues across all the needed legal and tax issues that may arise.

We have your back, so your shipments don’t get turned back.​​

A Robust Suite of Services with an Unmatched Experience

DATAMARK offers a comprehensive range of Transportation & Logistics BPO services to help control the cost of processing transactions, enhance customer satisfaction, and create loyalty based on a superior customer experience.

How DATAMARK helps Transportation & Logistics companies

By digitizing operations, re-engineering processes based on common sense and analytics, automating and streamlining whenever possible, our transportation and logistics contact centers and BPO experts help Transportation & Logistics companies to:

  • Drive revenue growth
  • Optimize operations
  • Create higher profits
  • Drive greater customer satisfaction.

Key Insights

Learn more about how we’ve helped organizations like yours transform their business processes.


At DATAMARK, we’re not just another Contact Center and BPO company; we are an extension of your brand. With over 30 years of experience, we have successfully mastered the art of creating seamless yet cost-effective solutions that ensure our customers experience peace of mind knowing their business is in good hands.

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Celebrating 30 Years of Exceptional Service