Let’s Meet:

The Ultimate Executive Guide to BPO AI Advancements

Frost & Sullivan Fireside Chat

APRIL 7, 2025

9:50 AM

FORT LAUDERDALE, FL

Don’t miss the exclusive Frost & Sullivan Fireside Chat with DATAMARK’s Contact Center AI experts at Customer Contact East. This session tackles how to handle contact center challenges with AI-powered Agent Assist, enhancing agent performance and customer satisfaction in the process.

REGISTER: FROST & SULLIVAN FIRESIDE CHAT 2025

CUSTOMER CONTACT EAST

FROST & SULLIVAN FIRESIDE CHAT

Do you want to learn how AI can help your organization enhance agent performance, improve customer satisfaction, and tackle contact center challenges? Learn how DATAMARK seamlessly integrates AI-powered Agent Assist platforms to revolutionize client engagements and operational effectiveness.

YOU WILL LEARN HOW TO:

  • Continuously evaluate agent performance and enable targeted improvements through AI-driven analytics.
  • Collaborate with clients to ensure alignment with unique business needs and goals through customized AI solutions.
  • Empower agents with real-time AI insights to enhance decision-making and elevate customer interaction quality.

Explore AI Solutions for Contact Centers

Join us for a personalized consultation. Discover how DATAMARK’s AI-driven solutions can revolutionize contact center operations by elevating service efficiency while improving the customer experience and employee satisfaction:

DataSmart logo

Our proprietary Generative AI-Knowledge Base provides instant answers to complex questions, reducing the time agents spend searching for information, increasing efficiency, and enhancing customer satisfaction.

DataSmart logo

Our proprietary Generative AI Tool actively listens to agent calls in real-time and transcribes them into comprehensive call summaries within 5 seconds of call closure.

Learn More at the Fireside Chat
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022

Gain Exclusive Benefits

Attend our Fireside Chat at Customer Contact East, and you’ll gain access to industry professionals who will provide:

  • Exclusive Insights: Learn about the latest trends in AI and customer contact centers.
  • Customized Consultation: Receive a tailored discussion about how DATAMARK can enhance your specific contact center needs.
  • Access to Early Previews: Get a sneak peak at our innovative tools and solutions, and discover how they can be seamlessly integrated into your operations.

Revolutionize your Contact Center

Real-World Solutions and Success Stories

Enhancing Customer Experience Thought Leadership Article: How EX plus AI equals CX. Image shows a female CX representative smiling as she provides excellent customer service.

THOUGHT LEADERSHIP

Enhancing Customer Experience: How EX + AI = CX

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Bitsight Case Study - Datamark's Security Excellence shown by a Datamark Representative improving the security of a client environment.

BITSIGHT CASE STUDY

Learn how DATAMARK builds customer trust through security excellence.

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Best AI Solutions for CX - Image shows a Contact Center Representative using AI solutions.

THOUGHT LEADERSHIP

Learn how the best AI solution for CX always keeps humans in the loop.

Learn More

Why Datamark?

As a leader in AI-enhanced BPO services, DATAMARK empowers businesses to:

  • Streamline Processes: Automate workflows and focus on high-impact tasks.
  • Enhance Customer Experience: Leverage AI to exceed client expectations.
  • Optimize Workforce Utilization: Drive productivity with tailored solutions.
Register for the Fireside Chat
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022

Register: Fireside Chat

Ready to unlock your contact center’s full potential? Register for our Fireside Chat at Customer Contact East, and learn how DATAMARK’s AI solutions can deliver tangible results for your business.