The President of DATAMARK is Bill Randag, who helps customers radically transform, improve, and add value to their business processes.

DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022



Bill Randag has served as DATAMARK President since 2001, helping customers radically transform, improve, and add value to their business processes.

As President, he has played an integral role in DATAMARK’s significant expansion into a broad portfolio of outsourced business services, ranging from omnichannel, multilingual contact center services, document lifecycle management, finance and accounting outsourcing, and process improvement consulting for Fortune 500 companies.

His expertise includes strategy development for the initiation and execution of mergers, acquisitions, and international joint ventures and partnerships. Under his leadership, DATAMARK has expanded its international presence in the U.S., Mexico, and India.

Bill first joined the company in 1993 as Marketing Manager. As his career progressed, Bill assumed increasingly complex responsibilities and leadership roles. He is proud to serve as a mentor and leadership trainer at work and outside of work, helping to develop outstanding leaders in the multicultural communities served by DATAMARK.


DATAMARK’s executive leadership team offers decades of Contact Center and Business Process Outsourcing experience across diverse industries. Several of our executives have been with the company for over 20 years, establishing a strong reputation of commitment, trust, and continued success across our long-term client partnerships.

Datamark President Bill Randag

Bill Randag


Datamark Senior Vice President John Holmes

John Holmes

Sr. Vice President

Matt Lochausen- Datamark VP of Security and Compliance

Matt Lochausen

V.P. – Security & Compliance

Datamark President Bill Randag

Randy Arellano

V.P. – Global Sales & Marketing

Fergal O'Donnell - Datamark VP Technology

Fergal O’Donnell

V.P. – Technology

Datamark VP Operations

Shawn Ollis

V.P. – Operations

Datamark VP Corporate Support

Melissa Zamora

V.P. – Corporate Support

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