What Is the Difference Between A CX Supplier And A CX Partner? When a company seeks assistance in enhancing or transforming its customer service processes, it often explores the offerings from specialists in the field. This is precisely the realm…
Melissa Zamora Joins Workforce Solutions Borderplex Board to Drive Regional Prosperity Melissa Zamora, the Vice President of Corporate Support at DATAMARK, has recently joined the Board of Directors at Workforce Solutions Borderplex (WSB). The new board member contributes to the…
India Can Deliver Sophisticated Proactive BPO That Improves Service Quality and Customer Experience There are many misconceptions about outsourcing business processes to India. In our internal research, we have found that many executives in the US feel that working with…
