DOCUMENT STORAGE & RETRIEVAL

Secure facilities and networks for Document Storage and Retrieval Outsourcing.

REDUCE OVERHEAD, IMPROVE WORKFLOWS

SECURE & EFFICIENT DOCUMENT STORAGE & RETRIEVAL

Many companies still struggle to manage their paper documents, resulting in wasted time and space, misplaced information, and reduced productivity. DATAMARK, Inc. offers businesses secure and efficient document storage and retrieval outsourcing services. Our advanced storage systems ensure the safe and secure storage of your documents, while our tracking technology makes it easy to retrieve your files when you need them. With our outsourcing services, you can free up office space, reduce costs, and eliminate the need for manual record-keeping. Our experienced team provides customized solutions tailored to your unique document management needs, so you can focus on your core business activities.

Performance Management Booklet

Improve Customer Service with Omnichannel Contact Centers and Performance Management

Join Randy Arellano, VP of Sales and Marketing, and Shawn Ollis, VP of Global Operations, as they explain how DATAMARK’s approach to Omnichannel Contact Centers and Performance Management leads to high-quality customer service.

Read Our Whitepaper

HARD-COPY STORAGE & IMAGED DOCUMENTS

HARD-COPY DOCUMENT STORAGE

As part of an enterprise content management (ECM) solution, DATAMARK provides secure document storage facilities for hard-copy documents to meet your company’s business and compliance requirements. DATAMARK can implement tracking systems for file boxes and documents using barcode recognition.

When the document storage period has expired per your business requirements, papers are shredded in secure facilities, and the resulting waste can be disposed of at recycling plants. This ensures a total security lockdown for sensitive documents and data, which isn’t easily implemented with an in-house team.

IMAGED DOCUMENTS – ONLINE STORAGE & RETRIEVAL

DATAMARK can also implement storage and retrieval solutions for scanned and imaged documents, and any other electronic documents for industries such as healthcare and government agencies. Document metadata is indexed for search purposes and can be retrieved from a secure online archive using any web-enabled device. The web interface for retrieval of documents and data features several layers of security to ensure confidentiality of sensitive information.

The best part is that your company will not need to invest in the equipment and training necessary to begin these services. All of it is handled out-of-house and out-of-mind.

BENEFITS OF DIGITAL MAILROOM OUTSOURCING

TRANSFORM YOUR MAILROOM, STREAMLINE YOUR BUSINESS

Digital Mailroom Outsourcing offers several benefits to organizations, including improved efficiency, reduced costs, and enhanced security. By outsourcing their mailroom operations, businesses can reduce the time and resources required to handle physical mail, allowing their employees to focus on more strategic tasks. In addition, digital mailroom outsourcing provides enhanced security features such as data encryption, access control, and audit trails to ensure the confidentiality and integrity of sensitive information. This helps to reduce the risk of data breaches, which can be costly and damaging to an organization’s reputation.

REMAIN COMPETITIVE

40%

of companies plan to invest in digital mailroom solutions within the next two years.

AIIM

IMPROVE EFFICIENCY

73%

of businesses believe digitizing mailroom processes would greatly impact their operational efficiency.

Pitney Bowes

REDUCE COSTS

70%

reduction in processing costs can be achieved by businesses that apply digital mailroom solutions.

Infosys

SAVE TIME

51%

of organizations implementing digital mailroom solutions see a reduction in mail processing time.

AIIM

WHY CHOOSE DATAMARK?

AN INDUSTRY LEADER SINCE 1989

At DATAMARK, we are not just another BPO; we are a virtual extension of your team, providing best-in-class service to clients worldwide. We value our client relationships and are still engaged with our very first client, with whom we began working more than 30 years ago. With a diverse workforce spanning the globe, our teams possess extensive domain expertise, offering a quick and seamless ramp-up.

HOW WE HELP OUR CLIENTS

DIGITAL MAILROOM OUTSOURCING CASE STUDIES

We help Fortune 500 companies, large enterprises and government agencies address the greatest challenges to their businesses to increase their profitability as they grow. Explore the Digital Mailroom Outsourcing case studies below to learn how we’ve helped our customers and how we can help your business, as well.

Document Process Outsourcing Case Study - shown by person sorting through papers

CASE STUDY

Training and Quality Assurance Delivers 99.9% Accuracy

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Bank Reconciliation Case Study

CASE STUDY

Digital Mailroom Eases Growth for Major U.S. Insurance Firm

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Bank Reconciliation Case Study

CASE STUDY

Commercial Invoice Processing Expedites Customs Clearance

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INDUSTRIES WE SERVE

We pride ourselves on delivering exceptional Contact Center and Business Process Outsourcing solutions to a wide range of industries. Our expert team of professionals works tirelessly to ensure that the unique needs of each client are met, regardless of their sector. From healthcare and finance to telecommunications and retail, we have the expertise and experience needed to provide customized solutions that drive success. Whether it’s inbound or outbound customer service, back-office support, or document management, our teams deliver world-class service to all industries.

Customer Service Outsourcing for Global Contact Centers

HEALTHCARE

Customer Service Outsourcing for Global Contact Centers

TRANSPORTATION & LOGISTICS

Customer Service Outsourcing for Global Contact Centers

BANKING & FINANCIAL

Customer Service Outsourcing for Global Contact Centers

INSURANCE

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