SuccessKPI and DATAMARK New Partnership Improves Customer Experience SuccessKPI, Inc., a leading, cloud-native, contact center customer experience insight and action platform provider, announced today that Datamark has joined the SuccessKPI partner ecosystem to serve Fortune 500 enterprise businesses in their…
BPO In India Offers US Companies Opportunities to Grow Quickly Outsourcing your back-office processes to India can help companies in the US in many ways. It’s a great way to transform and improve your operations because business process outsourcing (BPO)…
Enhancing Customer Service and Efficiency A customer service contact center does more than answer customer calls. Every interaction can transform customer relationships from satisfied users to loyal advocates. It takes a strategy that involves all channels working tightly together to…
