Is It Time To Break Up With Your BPO Provider? Written By: Randy Arellano, VP of Sales and Marketing I recently talked to a friend of mine in the business process outsourcing (BPO) industry in Europe. He had recently attended…
DATAMARK Premier League 2023 At DATAMARK, we look for any opportunity in which employees can engage with each other, have fun and connect. What better way to do this? Hosting a sporting event! The Dynamic Relationship Between Sports and Teamwork…
How AI Can Transform Customer Service The last few months have seen an explosion in interest in Artificial Intelligence (AI) systems and how they can help improve the customer experience (CX). This is mainly due to the November 2022 release…
