A customer service contact center does more than answer customer calls. A customer service contact center does more than answer customer calls. Every interaction can transform customer relationships from satisfied users to loyal advocates. It takes a strategy in which…
Is It Time To Break Up With Your BPO Provider? Written By: Jon Lunitz Director of Sales Rising BPO Dissatisfaction and CX Expectations I recently talked to a friend of mine in the business process outsourcing (BPO) industry in Europe.…
DATAMARK Premier League 2023 At DATAMARK, we look for opportunities where employees can engage together, have fun, and connect. What better way to do this? Hosting a sporting event! The Dynamic Relationship Between Sports and Teamwork Engaging in sports is…