SOLUTIONS

DATAMARK simplifies complex business challenges by providing clients with a suite of integrated Contact Center and BPO solutions using industry-leading technology in a secure environment, competitively priced and continuously optimized to fit your business needs.

BUSINESS
PROCESS
OUTSOURCING

GLOBAL
CONTACT
CENTERS

DIGITAL
MAILROOM
OUTSOURCING

Performance Management Booklet

Improve Customer Service with Omnichannel Contact Centers and Performance Management

Join Randy Arrellano, VP of Sales and Marketing, and Shawn Ollis, VP of Global Operations, as they explain how DATAMARK’s approach to Omnichannel Contact Centers and Performance Management leads to high-quality customer service.

Read Our Whitepaper

GLOBAL CONTACT CENTER SOLUTIONS

WE MAKE GLOBAL MARKET EXPANSION POSSIBLE

DATAMARK Inc.’s exceptional omnichannel, multilingual capabilities for global contact centers offer strategic options for brands to succeed around the globe. Our unique customer experience ecosystem approach allows Fortune 500 companies and other large enterprises a stellar customer experience while also keeping costs both controllable and predictable.

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Customer Care Outsourcing

CUSTOMER SERVICE OUTSOURCING

Customer Care Outsourcing

PRODUCT TECHNICAL
SUPPORT

Customer Care Outsourcing

IT HELP DESK
SUPPORT

Customer Care Outsourcing

311 CONTACT
CENTERS

Customer Care Outsourcing

RESEARCH
SERVICES

Customer Care Outsourcing

INTERPRETATION
SERVICES

Customer Care Outsourcing

LOYALTY & REWARDS PROGRAMS

Customer Care Outsourcing

CONTACT US TO
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BPO SOLUTIONS

REMOVE OBSTACLES
WITH A BPO PARTNER

Business Process Outsourcing Solutions (BPO) enable companies to streamline their operations, reduce costs, and improve their overall competitiveness in the marketplace. BPO solutions can range from customer service and technical support to accounting and payroll processing. By outsourcing these tasks, businesses can focus on their core competencies and strategic goals while benefiting from the expertise and efficiency of specialized service providers. BPO solutions also provide scalability for businesses to quickly adapt to changing demands and opportunities without incurring the costs of hiring and training additional staff.

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Customer Care Outsourcing

BUSINESS PROCESS OUTSOURCING

Customer Care Outsourcing

BUSINESS PROCESS REENGINEERING

Customer Care Outsourcing

DATA CAPTURE
SOLUTIONS

Customer Care Outsourcing

DOCUMENT PROCESS OUTSOURCING

DIGITAL MAILROOM OUTSOURCING SOLUTIONS

REMOVE OBSTACLES WITH
A BPO PARTNER

Business Process Outsourcing Solutions (BPO) enable companies to streamline their operations, reduce costs, and improve their overall competitiveness in the marketplace. BPO solutions can range from customer service and technical support to accounting and payroll processing. By outsourcing these tasks, businesses can focus on their core competencies and strategic goals while benefiting from the expertise and efficiency of specialized service providers. BPO solutions also provide scalability for businesses to quickly adapt to changing demands and opportunities without incurring the costs of hiring and training additional staff.

VIEW ALL DIGITAL MAILROOM SOLUTIONS
Customer Care Outsourcing

DIGITAL MAILROOM OUTSOURCING

Customer Care Outsourcing

IMAGING & DOCUMENT SCANNING

Customer Care Outsourcing

DOCUMENT
STORAGE & RETRIEVAL

Customer Care Outsourcing

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TO LEARN MORE

HOW WE HELP CLIENTS

DATAMARK
CASE STUDIES

We help Fortune 500 companies, large enterprises and government agencies address business challenges to increase their profitability as they grow. Explore the case studies below to learn how we’ve helped our customers and how we can help your business as well.

Document Process Outsourcing Case Study - shown by person sorting through papers

CASE STUDY

El Paso 311 Contact Center Transitions Seamlessly

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Bank Reconciliation Case Study

CASE STUDY

Developing Interpretation Resources at Scale

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Bank Reconciliation Case Study

CASE STUDY

Outsourcing Open Enrollment Document Processing

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OUR GLOBAL LOCATIONS

DATAMARK currently provides services from its Omnichannel, Multilingual Contact Centers, and Business Process Outsourcing (BPO) facilities in the US, Mexico, and India. Collectively these facilities deliver significant cost savings, improved productivity, 24/7 customer service, and business resiliency to its customers. Learn more about our locations below.

MEXICO

U.S.

INDIA

INDUSTRIES WE SERVE

We pride ourselves on delivering exceptional Contact Center and Business Process Outsourcing solutions to various industries. Our expert team of professionals works tirelessly to ensure that each client’s unique needs are met, regardless of their sector. From healthcare and finance to telecommunications and retail, we have the expertise and experience to provide customized solutions that drive success. Whether it’s inbound or outbound customer service, back-office support, or document management, our capabilities deliver world-class service to all industries.

Customer Service Outsourcing for Global Contact Centers

HEALTHCARE

Customer Service Outsourcing for Global Contact Centers

TRANSPORTATION
& LOGISTICS

Customer Service Outsourcing for Global Contact Centers

BANKING &
FINANCIAL

Customer Service Outsourcing for Global Contact Centers

INSURANCE

Let’s Stay in Touch

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