The Vice President of Operations at DATAMARK is Shawn Ollis, who provides strategic leadership to the global operations team to ensure world-class service and client satisfaction.

DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022



As Vice President of Global Operations, Shawn Ollis provides strategic leadership to the global operations team to ensure world-class service and client satisfaction while partnering with sales and marketing on the continued growth of the DATAMARK business.

With more than 20 years of experience leading high-performing teams through periods of high growth and sustained performance, Shawn’s expertise spans multiple Fortune 500 organizations in several sectors, including financial services, BPO, human capital management, and telecommunications.

Throughout his career, Shawn has had the opportunity to lead and partner with teams across the globe, including multiple sites in the United States, the Philippines, India, Mexico, and Ireland.

Shawn is very active and involved in his community, serving on multiple non-profit boards and committees and volunteering at his church. Currently, he serves as the Board President for the Children’s Grief Center of El Paso, is an active member of the Walk a Mile in Her Shoes Men’s Advisory Council for the YWCA of El Paso Del Norte, serves as the Business Advisory Council Chair for The University of Texas at El Paso’s College of Business Administration and has been on the El Paso Chambers’ Board of Directors for many years.


DATAMARK’s executive leadership team offers decades of Contact Center and Business Process Outsourcing experience across diverse industries. Several of our executives have been with the company for over 20 years, establishing a strong reputation of commitment, trust, and continued success across our long-term client partnerships.

Datamark President Bill Randag

Bill Randag


Datamark Senior Vice President John Holmes

John Holmes

Sr. Vice President

Matt Lochausen- Datamark VP of Security and Compliance

Matt Lochausen

V.P. – Security & Compliance

Datamark President Bill Randag

Randy Arellano

V.P. – Global Sales & Marketing

Fergal O'Donnell - Datamark VP Technology

Fergal O’Donnell

V.P. – Technology

Datamark VP Operations

Shawn Ollis

V.P. – Operations

Datamark VP Corporate Support

Melissa Zamora

V.P. – Corporate Support

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