The Vice President of Security & Compliance at DATAMARK, Matt Lochausen, oversees the Information Security and Contract Management Programs for DATAMARK’s global operations.

DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022



As Vice President of Security & Compliance, Matt Lochausen oversees the Information Security and Contract Management programs for DATAMARK’s global operations.

With more than three decades of experience in the business process outsourcing (BPO) sector, Matt and his team work hand in hand with our clients and operations teams to ensure strict adherence to and ongoing compliance with Information Security policies and standards, including FISMA, PCI-DSS, and SOC 2 Type II security requirements.

During his career at DATAMARK, Matt has had leadership responsibilities in virtually every aspect of the company’s multi-national operations. Before his current role, Matt served as Vice President of Information Technology with responsibilities over the company’s global IT Infrastructure.

His past experience also includes managing and overseeing many corporate departments, including Mexico Operations, Production Operations, Client Services, Software Development, Quality Assurance, and Commercial Management.

Matt’s leadership has been key in the development, implementation, and management of a wide range of business processes. These processes range from omnichannel and multilingual contact center services, document lifecycle management, and finance & accounting outsourcing for Fortune 500 companies and other large enterprises spanning the financial, healthcare, and transportation sectors.


DATAMARK’s executive leadership team offers decades of Contact Center and Business Process Outsourcing experience across diverse industries. Several of our executives have been with the company for over 20 years, establishing a strong reputation of commitment, trust, and continued success across our long-term client partnerships.

Datamark President Bill Randag

Bill Randag


Datamark Senior Vice President John Holmes

John Holmes

Sr. Vice President

Matt Lochausen- Datamark VP of Security and Compliance

Matt Lochausen

V.P. – Security & Compliance

Datamark President Bill Randag

Randy Arellano

V.P. – Global Sales & Marketing

Fergal O'Donnell - Datamark VP Technology

Fergal O’Donnell

V.P. – Technology

Datamark VP Operations

Shawn Ollis

V.P. – Operations

Datamark VP Corporate Support

Melissa Zamora

V.P. – Corporate Support

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