DIGITAL DOCUMENT OUTSOURCING

DATAMARK offers high-volume digital mailroom scanning services to cut down on overhead, provide additional security, and better manage resources.

DIGITAL DOCUMENT OUTSOURCING

DIGITIZE & STREAMLINE MAIL MANAGEMENT

Managing mail can become laborious and time-consuming as companies grow, wasting space, paper and human effort. However, companies that are expanding and wish to streamline their operations can benefit greatly from Digital Mailroom Outsourcing services. This approach can help to reduce unnecessary overhead costs and enhance security, resulting in more effective resource management, improved productivity, and increased efficiency, as well as these benefits:

  • Reduce operating costs
  • Reclaim facility space
  • Improve process quality and efficiency
  • Increase information security
  • Enhance visibility and control

DIGITAL MAILROOM OUTSOURCING SOLUTIONS

Digital Mailroom Outsourcing helps organizations improve the quality and accuracy of document management processes. You can also save time and money as we incorporate Lean Six-Sigma to improve efficiency and accuracy for inbound and outbound mail workflows and all associated business processes. Automated form classification and intelligent data capture solutions offer time and cost-saving benefits. Quickly and expertly leverage the information flowing into your organization to better serve your customers and clients.

Customer Service Outsourcing for Global Contact Centers

DIGITAL DOCUMENT OUTSOURCING

Customer Service Outsourcing for Global Contact Centers

IMAGING & DOCUMENT SCANNING

Customer Service Outsourcing for Global Contact Centers

DOCUMENT STORAGE & RETRIEVAL

Performance Management Booklet

Improve Customer Service with Omnichannel Contact Centers and Performance Management

Join Randy Arellano, VP of Sales and Marketing, and Shawn Ollis, VP of Global Operations, as they explain how DATAMARK’s approach to Omnichannel Contact Centers and Performance Management leads to high-quality customer service.

Read Our Whitepaper

WHAT IS DIGITAL DOCUMENT OUTSOURCING?

EFFICIENT, COST-EFFECTIVE, SECURE MAIL HANDLING

Digital Document Outsourcing is a service that automates the process of handling physical mail by scanning and digitizing incoming mail, classifying it, and distributing the digital mail to relevant departments or individuals within the organization. This service offers several benefits, such as improved efficiency, reduced costs, enhanced security, and improved customer service. By outsourcing their mailroom operations, businesses can free up their employees to focus on more strategic tasks, reduce the risk of data breaches and respond more quickly to customer inquiries and complaints.

In summary, Digital Document Outsourcing is a valuable solution for businesses looking to streamline their mailroom operations. It provides businesses with a faster and more efficient way of handling mail, enhances security features to protect sensitive information, and improves customer service.

BENEFITS OF DIGITAL DOCUMENT OUTSOURCING

TRANSFORM YOUR MAILROOM, STREAMLINE YOUR BUSINESS

Digital Mailroom Outsourcing offers several benefits to organizations, including improved efficiency, reduced costs, and enhanced security. By outsourcing their mailroom operations, businesses can reduce the time and resources required to handle physical mail, allowing their employees to focus on more strategic tasks. In addition, digital mailroom outsourcing provides enhanced security features such as data encryption, access control, and audit trails to ensure the confidentiality and integrity of sensitive information. This helps to reduce the risk of data breaches, which can be costly and damaging to an organization’s reputation.

REMAIN COMPETITIVE

40%

of companies plan to invest in digital mailroom solutions within the next two years.

AIIM

IMPROVE EFFICIENCY

73%

of businesses believe digitizing mailroom processes would greatly impact their operational efficiency.

Pitney Bowes

REDUCE COSTS

70%

reduction in processing costs can be achieved by businesses that apply digital mailroom solutions.

Infosys

SAVE TIME

51%

of organizations implementing digital mailroom solutions see a reduction in mail processing time.

AIIM

WHY CHOOSE DATAMARK?

AN INDUSTRY LEADER SINCE 1989

At DATAMARK, we are not just another BPO; we are a virtual extension of your team, providing best-in-class service to clients worldwide. We value our client relationships and are still engaged with our very first client, with whom we began working more than 30 years ago. With a diverse workforce spanning the globe, our teams possess extensive domain expertise, offering a quick and seamless ramp-up.

HOW WE HELP OUR CLIENTS

DIGITAL DOCUMENT OUTSOURCING CASE STUDIES

We help Fortune 500 companies, large enterprises and government agencies address business challenges to increase their profitability as they grow. Explore the case studies below to learn how we’ve helped our customers and how we can help your business, as well.

Document Process Outsourcing Case Study - shown by person sorting through papers

CASE STUDY

Training and Quality Assurance Delivers 99.9% Accuracy

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Bank Reconciliation Case Study

CASE STUDY

Digital Mailroom Eases Growth for Major U.S. Insurance Firm

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Bank Reconciliation Case Study

CASE STUDY

Commercial Invoice Processing Expedites Customs Clearance

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INDUSTRIES SERVED

We pride ourselves on delivering exceptional Contact Center and Business Process Outsourcing solutions to a wide range of industries. Our expert team of professionals works tirelessly to ensure that the unique needs of each client are met, regardless of their sector. From healthcare and finance to telecommunications and retail, we have the expertise and experience needed to provide customized solutions that drive success. Whether it’s inbound or outbound customer service, back-office support, or document management, our teams deliver world-class service to all industries.

Customer Service Outsourcing for Global Contact Centers

HEALTHCARE

Customer Service Outsourcing for Global Contact Centers

TRANSPORTATION & LOGISTICS

Customer Service Outsourcing for Global Contact Centers

BANKING & FINANCIAL

Customer Service Outsourcing for Global Contact Centers

INSURANCE

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