VICE PRESIDENT OF GLOBAL SALES & MARKETING

Ali Karim serves as Vice President at DATAMARK, Inc., where he leads a global team focused on leveraging technology and operational excellence to deliver transformative BPO solutions for clients.

With a career that began in Engineering, Ali has extensive experience in logistics, financial services, retail, and technology industries. His expertise includes leading advancements of Contact Center solutions (CCaaS, CRM, WFM, QM, CX), AI technologies (Conversational and Generative AI), and Robotic Process Automation (RPA).

Ali’s leadership is driven by a commitment to innovation and excellence, ensuring DATAMARK remains at the forefront of BPO providers. His dedication to professional growth is demonstrated through his numerous certifications, including Certified Scrum Master, Salesforce Administrator, Genesys Administrator, Project Management Professional, and Six Sigma Green Belt. Ali’s continuous improvement mindset and strategic vision help shape DATAMARK’s growth and success in a competitive, fast-evolving industry.