Discover how DATAMARK’s AI Contact Center solutions streamline BPO operations using advanced AI tools to enhance efficiency and deliver superior results.
Our proprietary Generative AI-Knowledge Base provides instant answers to complex questions, reducing the time agents spend searching for information, increasing efficiency, and enhancing customer satisfaction.
Our proprietary Generative AI Tool actively listens to agent calls in real-time and transcribes them into comprehensive call summaries within 5 seconds of call closure.