Let’s Meet:

eTail 2025

FEB 27-29, 2025

PALM SPRINGS, CA

Heading to eTail 2025? Don’t miss an exclusive chance to learn how you can implement innovative retail AI solutions to optimize customer service, streamline operations, and expand market reach. Explore how DATAMARK can be a valuable partner to help your organization maximize customer satisfaction while driving loyalty and growth.

Heading to eTail 2025? We’d love to meet you.

Send us your contact info and we can set up a time and place.

eTAIL 2025

ENHANCING CX IN RETAIL

Do you want to learn how AI can help your retail organization to improve customer service, streamline operations, and expand market reach?

YOU WILL LEARN HOW TO:

  • Utilize AI to Customize Interactions – DATAMARK’s proprietary Contact Center AI tools, such as DataSmart and DataScribe, help streamline operations, reduce response times and enhance customer satisfaction.
  • Respond to Evolving Customer Expectations – Maximize customer satisfaction through AI and effective change management by providing omnichannel communication and the latest CX trends.
  • Global Reach and Expertise – Leverage DATAMARK’s global presence and multilingual BPO capabilities serve diverse markets, expand your global reach, and improve operations across different regions.
  • Enhance Operations for Improved Customer Engagement – Harness DATAMARK’s operational excellence and continuous improvement to ensure high-quality service delivery and process optimization.
  • Commitment to Innovation – Access innovative improvements and cutting-edge solutions through DATAMARK’s investments in research and development to meet the needs of the retail industry.

Explore AI Solutions for Retail Contact Centers

Join us for a personalized consultation. Discover how DATAMARK’s AI-driven solutions can revolutionize contact center operations by elevating service efficiency while improving the customer experience and employee satisfaction:

DataSmart logo

DATAMARK’s proprietary Generative AI-Knowledge Base, DataSmart, leverages existing knowledge sources to provide instant answers to complex questions. Help agents resolve issues efficiently while improving customer satisfaction with swift resolutions.

DataSmart logo

DATAMARK’s proprietary Generative AI Tool, DataScribe, actively listens to agent calls in real-time and transcribes them into comprehensive call summaries within 5 seconds of call closure.

DataSmart logo

SuccessKPI is DATAMARK’s automated quality management tool that leverages AI technology to score 100% of agent calls for consistency and accuracy. Support agent development with comprehensive feedback while eliminating manual call scoring processes.

Learn More at eTail 2025
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022

Gain Exclusive Benefits

Attend our Fireside Chat at Customer Contact East, and you’ll gain access to industry professionals who will provide:

  • Exclusive Insights: Learn about the latest trends in AI and customer contact centers.
  • Customized Consultation: Receive a tailored discussion about how DATAMARK can enhance your specific contact center needs.
  • Access to Early Previews: Get a sneak peak at our innovative tools and solutions, and discover how they can be seamlessly integrated into your operations.

Revolutionize your Contact Center

Real-World Solutions and Success Stories

Enhancing Customer Experience Thought Leadership Article: How EX plus AI equals CX. Image shows a female CX representative smiling as she provides excellent customer service.

EX + AI = CX

Enhancing Customer Experience: How EX + AI = CX

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Enhancing Customer Experience Thought Leadership Article: How EX plus AI equals CX. Image shows a female CX representative smiling as she provides excellent customer service.

The Amazon Effect

Navigating the “Amazon Effect” in Retail BPO with DATAMARK’s AI technologies.

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Enhancing Customer Experience Thought Leadership Article: How EX plus AI equals CX. Image shows a female CX representative smiling as she provides excellent customer service.

AI – But Keep It Real

The best AI Solution for CX always keeps humans in the loop.

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Enhancing Customer Experience Thought Leadership Article: How EX plus AI equals CX. Image shows a female CX representative smiling as she provides excellent customer service.

Bitsight Case Study

Build customer trust through security excellence.

Learn More

Why Datamark?

As a leader in AI-enhanced BPO services, DATAMARK empowers businesses to:

  • Streamline Processes: Automate workflows and focus on high-impact tasks.
  • Enhance Customer Experience: Leverage AI to exceed client expectations.
  • Optimize Workforce Utilization: Drive productivity with tailored solutions.
Let’s Meet at eTail 2025
DATAMARK Contact Center Team doing Community Service together at the Virtual Race 2022

Register: eTail 2025

Ready to unlock your contact center’s full potential? Submit the form below to meet us at eTail 2025, and learn how DATAMARK’s AI solutions can deliver tangible results for your business.