GET A COMPLIMENTARY CONSULTATION

Operational complexity is growing, CX expectations are evolving, and organizations across industries, from healthcare and logistics to financial services and the public sector, are under pressure to modernize, scale, and perform.

At DATAMARK, we offer complimentary consultations designed to help leaders explore what’s possible.

WHAT THIS CONVERSATION OFFERS

This is not a sales pitch. It’s a structured, solutions-focused dialogue grounded in 30+ years of experience supporting:

  • Large-scale contact center transformation
  • AI-enhanced business process re-engineering
  • Multilingual customer experience delivery
  • Compliance-driven document processing

During your consultation, we’ll focus on the specific goals, challenges, or use cases relevant to your organization.

EXPLORE OUR AI SOLUTIONS IN ACTION

Our consultations often include a closer look at DataSmart and DataScribe, two proprietary AI tools helping leading organizations optimize customer service and workforce efficiency:

  • DataSmart is a generative AI knowledge base that enables agents to ask natural-language questions and receive instant, context-aware answers, and acts as a single source of truth for our agents, reducing handle time and boosting customer satisfaction.
  • DataScribe transcribes calls in real time, performs sentiment analysis, and generates instant call summaries, dramatically reducing after-call work and improving quality assurance.g

These tools are built to integrate with your existing systems and scale across teams, supporting both human performance and digital transformation.

DataScribe by Datamake
DataSmart by Datamake

TAILORED TO YOUR INDUSTRY & YOUR CUSTOMERS

We understand the regulatory, operational, and workforce complexities you face. That’s why our approach is tailored to decision-makers like:

  • City administrators improving public service delivery (e.g., 311)
  • Healthcare leaders seeking scalable, compliant patient experience solutions
  • Financial executives prioritizing risk reduction and back-office efficiency
  • CX leaders looking to align technology, talent, and touchpoints

You’ll gain perspective from a partner who understands your world—and can back it with real-world results.

WHY DATAMARK?

  • Proprietary AI Platforms: DataSmart, DataScribe, and DataNext built for real-time enablement and decision support
  • Global Agility: 8 delivery centers in the U.S., Mexico, and India
  • Trusted Partner: SOC 2 Type II, HIPAA, PCI DSS, and FedRAMP compliant
  • Proven Track Record: 289M+ managed activities annually, 25+ languages, 4,200+ trained professionals
  • Certified People-First Culture: Great Place to Work India Certified, high retention, low ramp time

Let’s take the first step

If you’re evaluating CX modernization, operational redesign, or digital enablement, we’d welcome the opportunity to explore how DATAMARK can support your goals.in touch with us today. A DATAMARK representative will contact you shortly.

SCHEDULE YOUR CONSULTATION

Let’s begin with a conversation.

If you want to speak to an expert right now, please call us at 800-477-1944.