DATAMARK empowers Fortune 500 companies and large enterprises across various industries with the strategies, solutions, and workforce to streamline operations.Get in touch
DATAMARK Inc.’s exceptional omnichannel, multilingual contact center capabilities offer strategic options for brands to succeed around the globe. Our unique Customer Experience Ecosystem approach allows Fortune 500 companies and other large enterprises a stellar customer experience while also keeping costs both controllable and predictable.
Our contact centers are fully equipped with optimal data and voice technology systems, and our agents can handle even the most complex inbound or outbound communications. Our agents take care of your customers, wherever they are, using any device, whenever they need us while ensuring a seamless customer experience in more than 20 of the most spoken languages.
Beyond reading a script, our highly vetted and trained agents can handle your customer’s complex product-related issues
We can deliver world-class IT support for everything from the mainframe to the desktop, supporting any user, contacting us by any technology, at any time, from anywhere.
From citizen services to Police Department Non Emergency calls, DATAMARK’s licensed agents can support community 311 contact centers nationwide, infusing commercial best practices while partnering with city officials to follow regulations and ensure an optimal Customer Experience.
Providing analysis across multiple industry verticals allows you to transform data into information, information into knowledge, and knowledge into action.
At DATAMARK, we offer professional linguistic resource pools, industry-leading technology, and best-in-class language solutions to think global and speak local to drive higher revenues.
Effective loyalty and rewards programs are key tools in forging strong customer relationships. From program design to daily execution and back end analytics, DATAMARK can make providing increased customer loyalty an easy to achieve reality
Our newsletter Outsourcing Insights features the latest industry news, issues, and trends that over 5K business leaders are already using to empower their business with strategies and solutions to streamline workflows, control risks, and manage costs.
At DATAMARK, we are not just another BPO; we are a virtual extension of your team providing best-in-class service to clients worldwide. We value our client relationships and are still engaged with our very first client, whom we began working with over 30 years ago. With a diverse workforce spanning the globe, our teams possess extensive domain expertise, offering a quick and seamless ramp-up.