Thought Leadership

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As Healthcare Providers Implement Electronic Health Record Systems, A Need…

Healthcare providers have spent an impressive amount of money on…
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Millennials and Brand Loyalty: Statistics That Will Make You Want…

The millennial generation-comprised of individuals currently between the ages of…
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“Do You Speak Spanish?”- The Data Shows the Need for…

DATAMARK, Inc., has been employing bilingual agents since 1990. Hispanics…
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The $700 Billion Freight Industry: How Partnering With a BPO…

Earlier this year, Chris Spear, President and CEO of the…
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Why Contact Centers Are Part of the Branding for Companies

It helps run our personal, professional, and social lives. The…
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Contact Centers Can Help Banks Open New Doors of Opportunity…

As mobile technology continues to grow for banking customers, allowing…
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The Five Reasons Pharmaceutical Companies Should Outsource

For public health to continue to progress and improve, pharmaceutical…
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Multi-channel vs Omni-channel in Contact Centers

Two of the hottest terms in the call center business…
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DATAMARK Spring 2018 Semi-Annual

Twice a year DATAMARK's staff gets together to regain focus…
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